Zion Antique Mall Ordering Information Page

ZION ANTIQUE MALL
2754 Sheridan Road
Zion, IL 60099
815-347-5712
Established 1987

ORDERING INFORMATION

Pre-Orders: Most die-cast toys are Limited Editions. Pre-orders are recommended for items not yet released to assure receipt of the item. To pre-order, click on the PayPal Buy Now button in the item description or call us at 815-347-5712. If you prefer, email us your phone number and best time to call. We will call you for the information and answer any questions you may have.

Pre-orders are billed when the order is placed, when you click on the Paypal Buy Now button. Pre-orders are billed when the order is shipped when you call us.

Types of Orders Accepted: We accept payment by PayPal, Postal Money Order, Cashier Check or Personal Check for shipments within the U.S.A. Orders paid for by personal check are held until your check clears the bank (7-10 days) otherwise most stock items ship within one business day after receipt of payment. Most orders received by 2:00 PM go out the same day. All prices are in USD (United States Dollars).

Shipping Charge: The shipping and handling charge for orders mailed to the U.S.A (including Alaska and Hawaii) is listed next to the price of each item. It is automatically included when a purchase is made using PayPal. WE DO NOT SHIP INTERNATIONALLY OR TO U.S. TERRITORIES

The S&H charges are the costs for shipment by U.S. Postal Service Standard Mail. Priority Mail (2-3 day delivery), Express Mail (next day or second day guaranteed) and insurance are also available at extra cost. If required, please request a quote along with your order.

Online Payment by Paypal: PayPal is a secure transaction online payment system serving over 300 million customers. They are not part of our company, but a third party secure order processor. We use them, for your convenience. We began using PayPal before they offered a Shopping Cart for multiple item orders and found it too complicated to make a change to their Shopping Cart.

When you order two or more items you are generally entitled to a shipping refund after we combine the orders. We will issue your refund back through PayPal after the combined shipping cost is determined and the order is shipped.

Questions: Call us at 815-347-5712. You may leave a message on our voice mail anytime and we will call you back as soon as we can.

Order by Mail: Cashier's check, money order or personal check should be made payable to: Zion Antique Mall, 2754 Sheridan Road, Zion, Illinois 60099.

Illinois Sales Tax: Illinois residents (only): 7% Sales Tax applies.

Satisfaction Guaranteed: If you are not satisfied with your purchase for any reason, email us at info@zionantiquemall.com. Returns must be received back within 10 days in the same condition as shipped, in the original packaging. (Shipping damage claims should be filed with the delivering post office). Credit will be issued within two business days after we receive the item back from you and we determine your claim is legitimate. Shipping charges are not refundable unless we shipped you an item you did not order or damage is shown to have existed prior to shipping you the item.

Privacy Policy: No information you supply us will ever be disclosed or sold to anyone for any reason, except authorities will be notified of fraudulent or attempted fraudulent purchases.

Thank you: We truly appreciate your business. We take pride in offering you, our valued customer, high quality products. We hope you find your experience with our company enjoyable and fulfilling and that you will permit us to continue serving you in the future. Any constructive comments or suggestions on how we can serve you better are always welcome.

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